The Challenge
A constant challenge to any IT department is to continually react to changing requirements and expectations. Important questions arise:
- Do we rebuild or terminate the existing software system?
- What is the biggest bottleneck in this system and how can it be removed
- Can the current system be effectively adapted to handle a new change request?
The decisions made can have a big impact on the future direction of the entire company.
In order to properly answer these types of questions, a thorough understanding of the system is required. However, written documentation is either unavailable or insufficient and the programmers lack a complete overview of the entire system. A situation arises in which thorough knowledge of a software system is mandatory, but nobody can deliver this knowledge in sufficient detail.
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